Gift Cards & e-Gift Cards
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About gift cards & e-gift cards
M&S gift cards and e-gift cards are valid for 24 months and can be loaded with up to €200 and used to pay for most things online and in-store (Limassol, Larnaca, Paralimni & Paphos). When you’ve finished shopping, select ‘Pay by gift card/reward voucher’ at the checkout.
What is the difference between Gift Card and e-gift card?
Gift cards are physical cards, that can be currently used for our physical stores only. You can buy physical gifts cards online at www.symeonidesfashion.com or in-stores.
E-Gift cards can be only purchased online, and can only be redeemed online at www.symeonidesfashion.com
What can I buy with my gift card/ e-gift card?
You can use your gift card/ e-gift card to buy anything thing online and in-store.
Can I get the cash back from my gift card?
Sorry, we can’t give you cash for your gift card balance. Gift cards cannot be returned or refunded.
Can I use a gift card purchased in another country or from Nicosia?
Sorry, we do not accept gift cards from other countries, or gift cards issued in Nicosia. However, we do accept Gift Vouchers.
I’ve spent the money on my gift card. What do I do with it now?
Once the balance has been spent in-stores, our cashiers will take the card to be voided properly.
What happens if my gift card is lost, stolen or damaged?
Please treat you gift card as cash. Please look after your gift card, because we cannot accept liability or replace lost, stolen or damaged cards.
How can I check my gift card/ e-gift card balance?
If your gift card was bought in-store or online, you’ll find the balance on the gift receipt that came with your card. Alternatively, your gift card can be scanned at the till in-store to review balance.
If it is an e-gift card, you can find your balance in your account dashboard (click here). You can also review the e-gift card code, available balance and expiry date
Is there an expiry date for my gift card/ e-gift card?
Gift cards and e-gift cards are valid for 24 months from the issue date.
What is the difference between a gift card, an e-gift card and a gift voucher?
Gift cards:
Gift cards are credit card-sized cards which can be loaded with a value between €1 and €200, to spend in-stores (Limassol, Larnaca, Paralimni & Paphos). They are valid for 24 months from issue date. They can be purchased in-store or ordered online and sent directly to your recipient as a gift. Gift cards can be used as part or full payment in-stores by presenting and using the physical card.
E-Gift Cards:
E-gift cards are an electronic version of our gift cards which can be loaded with a value between €1 and €200, to spend online only. They are valid for 24 months from issue date. They can be ordered online to be sent directly to your recipient as a gift, or to yourself – all you need is a valid email address. E-gift cards can be used as part of full payment online, using the voucher code at checkout.
Gift Vouchers:
Gift Vouchers are paper vouchers in Euro denominations of €20, €10 and €5 and can only be used in store using the bar code. Gift Vouchers are no longer issued, however are still redeemable.
Where can I find the gift card terms and conditions?
For the physical gift card terms and conditions, click here
For the e-gift card terms and conditions, click here